Building a relationship with our customers is vital in achieving our aim of becoming a responsive team, dedicated to your needs. We have a 50-strong team including ex-teachers and technicians offering expert advice, customer support, product demonstrations, training and CPD workshops. To help us create new conversations with you please see the relevant departmental areas:

Technical Sales

We have an experienced team covering the whole of the UK, offering the highest level of technical support and they are available for INSET days and demonstrations. For more information or queries please contact the relevant technical sales individual in your area:


Project Sales: The Timstar Team
Call: +44 (0) 1270 444671
Email: sales@timstar.co.uk


Technical Sales Northern Territory: Catherine Mellor
Call: 07436 806 775
Email: catherine.mellor@timstar.co.uk


Regional Sales Manager (North): Lucienne McCallum
Call: 07809 387 972
Email: lucienne.mccallum@timstar.co.uk


Technical Sales Ireland: Michaela Robinson
Call: 07435 966 931
Email: michaela.robinson@timstar.co.uk


Laboratory Development

We have provided consultative support and equipment guidance for over 100 new build laboratories in academies, secondary and international schools. For more information and guidance on laboratory refits, projects and tender opportunities please contact our team.


Project Sales: The Timstar Team
Call: +44 (0) 1270 444671
Email: sales@timstar.co.uk



For queries about our publications please contact: graham.bell@timstar.co.uk



For any queries relating to accounts and finance

Call: +44 (0) 1270 444671 to speak to our Finance Team
Email: accounts@timstar.co.uk


Technical Support

In-house experts, ready to answer all your technical enquiries

Call: +44 (0) 1270 444671
Email: technical@timstar.co.uk


Customer Service

For more information about our Customer Services Team Click Here OR contact the team on the following details:

Call: +44 (0) 1270 444671
Email: customerservices@timstar.co.uk



For all enquiries about featuring new products in our catalogues and brochures please contact:

Email: tom.dudman@timstar.co.uk



We are always on the lookout for talented individuals to join our strong team. If you are interested in joining the Timstar team please send a speculative CV to Magali Dale, Head of HR, either by email to MDale@wallfamilyeurope.eu or by using our postal address.